ORACLE ENGINEERED SYSTEMS MANAGED SERVICE
Request for Proposal
Decades of Expertise
Each of our Level 3 Engineers has over a decade of experience in Teradata support.
Holistic System Support
Supporting complex system software/configuration issues alongside hardware support
Proven Track Record
The leading supporter of enterprise data warehouses globally, trusted in over a dozen countries.
Rapid & Reliable
An impressive 11-minute average response time with a 100% ticket closure rate.
Around-the-clock service
Benefit from our 27/7/365 "follow the sun" support across all managed services.
Flexible SLAS
Tailored contracts with options for four-hour or next-business day on-site support, including hardware and software support.