Managed Services

Data Warehouse Experts

Natrinsic’s Managed Services

We provide a high-touch, proactive managed service for your enterprise data warehouse environment on a 24x7x365 basis in over 90 countries.

We aim to deliver consistent stability and performance, every time.

Multiple Technologies

We currently provide managed services for many of today’s leading data warehouse technologies, including:

Unique Features

Our managed services offer the following features:

Headset


Phone Support

Only A Call Away

・Experts on-call 24x7x365
・“Follow the Sun” support model
・Dedicated support agents

break fix


Break Fix

SOUP-TO-NUTS COVERAGE

・Typically both the DW and associated tools are covered
・Troubleshooting via remote support
・4 hour or NBD response

monitor | Natrinsic


Monitoring

ALWAYS KEEPING AN EYE OUT

・24x7x365 agentless monitoring
・Supports “call home”
・Includes alerting
・Included with every contract

health


Health Check Service

SEE PROBLEMS BEFORE THEY ARISE

・In-depth report delivered to you
・Red-flags & suggested steps for remediation
・Monthly or Quarterly

team


Remote DBA Service

AUGMENT EXISTING DBA TEAM

・Starting at 5 hrs/week
・Dedicated resource
・Handles operational tasks
・Free up staff for other projects

questions


Query Optimization

FINE-TUNE THE MACHINE!

・Ad-Hoc or routine maintenance
・Available on a “per-request” basis
・Assign SLAs to individual queries to ensure performance

Have a data warehouse project in mind but not sure where to start?

Drop us a line, and we’ll come up with suggestions as to how to make your project a success.

 
Get Started