AWS Redshift Managed Services

We have the expertise and technology you need

In order to manage, optimize, monitor and support your AWS Redshift platform

Our team of senior architects and consultants have over 30 years of experience with Redshift and its close relatives: ParAccel and IBM Netezza.

We know the Redshift database on a near-intimate level, and are able to pass on our expertise to you through our services and solutions described below.

sharp database administration and integration

While Redshift is less cumbersome than legacy data warehouse technologies from a daily administration perspective, we recognize that there is still a need for sharp database administration and integration skills to ensure all runs smoothly.

To that end, we provide the following services to our Redshift customers:

Data migration and transformations

Query translation and optimization

Staff training

Ongoing managed services

Redshift Remote DBAs

Phone Support

Only A Call Away

・Experts on-call 24x7x365
・“Follow the Sun” support model
・Dedicated support agents

Break Fix

SOUP-TO-NUTS COVERAGE

・Typically both the DW and associated tools are covered
・Troubleshooting via remote support
・4 hour or NBD response

Monitoring

ALWAYS KEEPING AN EYE OUT

・24x7x365 agentless monitoring
・Supports “call home”
・Includes alerting
・Included with every contract

Health Check Service

SEE PROBLEMS BEFORE THEY ARISE

・In-depth report delivered to you
・Red-flags & suggested steps for remediation
・Monthly or Quarterly

Remote DBA Service

AUGMENT EXISTING DBA TEAM

・Starting at 5 hrs/week
・Dedicated resource
・Handles operational tasks
・Free up staff for other projects

Query Optimization

FINE-TUNE THE MACHINE!

・Ad-Hoc or routine maintenance
・Available on a “per-request” basis
・Assign SLAs to individual queries to ensure performance