Oracle Exadata

end of support information

EXADATA

End of support information

Did you know?

Oracle's systems support policies only commit to providing guaranteed support for their engineered systems products for five (5) years from when they were last sold (last ship date).

Extend Exadata Support with Natrinsic

Natrinsic provides an extended support solution for Exadata appliances with SLAs for hardware and remote responses you can depend on.

Exadata appliances achieve their impressive performance and reliability in part due to their highly interdependent configuration of hardware, operating system and software. This complexity requires a team of experienced engineers to properly maintain and repair them properly.

The Natrinsic Exadata support team is experienced in providing a break-fix service that covers:

  • All storage, server, and networking hardware
  • Linux OS/Exadata software/Database software
For Exadata X7 appliances
Oracle Support Ends in:
0
0
0
Weeks
0
0
0
0
Days
0
0
Hrs
0
0
Min
0
0
Sec
 

Understanding Oracle's End of support policy

 

 

Natrinsic's experts can help you to determine when support ends for your Oracle Engineered System. Oracle publishes all of the information required to confirm the end of support date for your system. Some of these documents are available to the general public, while others are located on the My Oracle Support portal, which will require you to have access.

It boils down to this:

  • Once your system reaches five (5) years past the "last ship date," Oracle no-longer stands by their response SLAs OR their hardware availability. 
    • "After five years from last ship date, replacement parts may not be available and/or the response times for sending replacement parts may be delayed." * (Source Link - page 12,18,19,21,23)
    • Natrinsic refers to this as the "effective end-of-support date" in the table below.
  • Oracle WILL still sell you a support service for your engineered system after it reaches five (5) years past its last ship date, it just won't guarantee hardware, or when/if a field engineer will arrive to fix your system.

How to check your appliance last ship date:

 

Oracle Exadata End-Of-Life: By appliance generation

Exadata appliance generation Last Ship Date (LSD) Effective end-of-support (EOS) date Additional References
Exadata Database Machine V1 October, 2009 October, 2014 (1)
Exadata Database Machine V2 October, 2010 October, 2015 (1
Exadata Database Machine X2-2 September, 2012 September, 2017 (1)
Exadata Database Machine X2-8 November, 2012 November, 2017 (1)
Exadata Database Machine X3-2 February, 2014 February, 2019  (1)
Exadata Database Machine X3-8 December, 2014 December, 2019  (1)
Exadata Database Machine X4-2 March, 2015 March, 2020  (1)
Exadata Database Machine X4-8 October, 2015 October, 2020  (1)
Exadata Database Machine X5-2 July, 2016 July, 2021  (1,2,3)
Exadata Database Machine X5-8 March, 2016 March, 2021 (1)
Exadata Database Machine X6-2 November, 2017 November, 2022 (1)
Exadata Database Machine X6-8 November, 2017 November, 2022 (1)
Exadata Database Machine X7-2 June, 2019 June, 2024 (1)
Exadata Database Machine X7-8 June, 2019 June, 2024 (1)
 

Oracle SuperCluster End-Of-Life: By appliance generation

SuperCluster appliance generation Last Ship Date (LSD) Effective end-of-support (EOS) date
SPARC SuperCluster T4-4 September, 2013 September, 2018
SuperCluster T5-8 August, 2016 August, 2021
SuperCluster M6-32 December, 2016 December, 2021
SuperCluster M7-8 December, 2017 December, 2022
SuperCluster M8 June, 2019 June, 2024
 

Oracle ZFS End-Of-Life: By appliance generation

Oracle ZFS appliance model Last ship date (LSD) Effective end-of-support (EOS) date Additional references
ZFS Backup Appliance
February, 2017
February, 2022

(1)

ZFS Backup Appliance ZS5-2
August, 2017
August, 2022

(1)

ZFS Backup Appliance ZS5-4
August, 2017
August, 2022

(1)

ZFS Storage Appliance Racked System ZS4-4
February, 2017
February, 2022

(1)

ZFS Storage Appliance Racked System ZS5-2
February, 2019
February, 2024

(1)

ZFS Storage Appliance Racked System ZS5-4
May, 2019
May, 2024

(1)

ZFS Storage ZS3-2
February, 2017
February, 2022

(1)

ZFS Storage ZS3-4
February, 2015
February, 2020

(1)

ZFS Storage ZS3-BA
February, 2015
February, 2020

(1)

ZFS Storage ZS4-4
February, 2017
February, 2022

(1)

ZFS Storage ZS5-2

February, 2019

February, 2024

(1)

ZFS Storage ZS5-4 
February, 2019

February, 2024

(1)

Sun Storage 7110 (XTA7110) 
November, 2010
November, 2015

(1)

Sun Storage 7210 (XTA7210) 
July, 2010
July, 2015

(1)

Sun Storage 7310 (XTA7310) 
November, 2010
November, 2015
(1)
Sun Storage 7310 SAS2.0 (XTC7310) 
December, 2010
December, 2015
(1)
Sun Storage 7410 (XTA7410) 
November, 2010
November, 2015
(1)
Sun Storage 7410 SAS2.0 (XTC7410) 
December, 2010
December, 2015
(1)
Sun ZFS Backup Appliance
December, 2013
December, 2018
(1)
Sun ZFS Storage 7120 (TA7120) 
November, 2013
November, 2018
(1)
Sun ZFS Storage 7320 (TA7320) 
November, 2013
November, 2018

(1)

Sun ZFS Storage 7420 (TA7420) 
May, 2014
May, 2019

(1)

Sun ZFS Storage 7720 (TA7720)  
June, 2011
June, 2016
(1)

Request for proposal

Exadata Managed Service

Looking to build a business case? 

So you have read our material, browsed a sample health-check report, and downloaded our service datasheet, and now all that’s missing is some pricing?

Fear not, we would be happy to provide you with a fast-quote! Please fill in the form at the link below, and a member of the Natrinsic team will be in touch in no time.

 
Submit your request for proposal today